97% of NHS Staff Believes that Queuing Influences Patient Behaviour

41% of NHS departments have installed self check-in systems to improve queue management, with a further 25% currently considering or implementing oneNew study from Qmatic/Vanson Bourne investigates the administrative and patient management challenges facing the world’s largest public healthcare organisationMilton Keynes, UK – 16 April 2013 - 97% of NHS staff firmly believes that improving patient flow will have a positive influence on a patient’s behaviour according to independent research commissioned by Qmatic and published in a new report titled Queuing and Waiting in the NHS.

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